Refund policy

Effective date: June 11, 2026

A Note on Vintage

Every item we sell is pre-owned vintage clothing. Items may show normal signs of wear consistent with their age, and we describe condition, flaws, and measurements as accurately as we reasonably can in each listing. Signs of wear that are consistent with the listing description are not defects and do not qualify an item as "not as described." Vintage sizing differs from modern sizing — please rely on the listed measurements, not the size tag. Fit issues on an accurately measured item are treated as a standard (customer-paid) return, not an error on our part.

14-Day Returns

We accept returns within 14 days of delivery. To be eligible, an item must be:

- Unworn (beyond trying it on), unwashed, and unaltered
- In the same condition in which it was delivered to you

Items that have been worn, washed, altered, or damaged while in your care cannot be returned or refunded. We inspect and photograph every item before shipping.

How to Start a Return

Email store.waywardgolf@gmail.com within 14 days of delivery with your order number and reason for return. Returns sent without prior authorization will not be accepted. Once approved, ship the item back within 7 days using a tracked service.

Who Pays Return Shipping

Our error — if we shipped the wrong item, the item was materially different from the listing description, or it arrived damaged in transit: we provide a prepaid return label and issue a full refund (or replacement where possible).
All other returns — change of mind, fit, or style: you are responsible for return shipping costs. We recommend tracking and adequate packaging; items lost or damaged on the way back to us cannot be refunded.

Damaged or Wrong Item

If your order arrives damaged or incorrect, email us within 5 days of delivery with photos of the item and packaging so we can resolve it at no cost to you.

Refund Processing

Once we receive and inspect your return, we will notify you of approval. Approved refunds are issued to your original payment method within 10 business days of our approval; your bank or card issuer may take additional time to post the credit. If a returned item does not meet the conditions above, we will notify you; we may return the item to you at your expense or, at our discretion, issue a partial refund reflecting the item's diminished value.

Exchanges

Because our items are one-of-a-kind, we cannot offer direct exchanges. Return the item per this policy and place a new order for anything else you'd like.

Final Sale

Items explicitly marked "Final Sale" in their listing cannot be returned except where required by law or where we are at fault as described above.

Contact

Wayward Threads · Houston, TX
store.waywardgolf@gmail.com