Shipping policy

Effective date: June 11, 2026

U.S. Shipping Only

We currently ship domestically only and do not ship internationally (all 50 states, Washington D.C., and U.S. PO boxes.

Processing Time

Orders are typically processed and shipped within 1–3 business days (Monday–Friday, excluding U.S. federal holidays). Wayward Threads is an independently run small business; on rare occasions — such as illness or travel — processing may take longer. If we are unable to ship your order within 7 business days, we will notify you by email and you may cancel for a full refund at any time before your order ships.

Carriers and Tracking

Orders ship via USPS or a comparable carrier. You will receive a confirmation email with tracking information once your order ships. Estimated transit time is typically 2–5 business days after shipment, but transit times are set by the carrier and are not guaranteed by Wayward Threads.

Shipping Address

Please make sure your shipping address is complete and correct at checkout — our items are one-of-a-kind and a lost package usually cannot be replaced. If you need to correct an address, email store.waywardgolf@gmail.com as soon as possible; we can update an address only before the order has shipped. Wayward Threads is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us as undeliverable due to an address error, we will contact you; reshipment costs may apply.

Lost, Delayed, or Stolen Packages

If your tracking shows no movement for 7 or more days, or your package appears lost, contact us at store.waywardgolf@gmail.com and we will open a claim with the carrier and work with you toward a resolution. For packages marked delivered by the carrier, please first check with household members, neighbors, and your local carrier office; Wayward Threads is not responsible for theft after confirmed delivery, but contact us and we will do what we reasonably can to help.

Damaged in Transit

If your item arrives damaged from shipping, email store.waywardgolf@gmail.com within 5 days of delivery with photos of the item and packaging. We will make it right under our Refund Policy at no cost to you.

Contact

Wayward Threads · Houston, TX
store.waywardgolf@gmail.com